My Account View your account history. Update account information. Set up alerts for certain account activities. When it comes to your NH Electric Co-op account, you’re in control. Billing Portal SmartHub is a web and mobile app that allows you to take control of all aspects of your energy account. Pay your bill, manage your usage and contact us with service issues quickly and easily online or on your mobile device. Create a SmartHub account to pay securely online or in the app – anywhere, anytime Pay My Bill For easy and convenience we offer one-time payments option One Time Payments Choose how much and how often to pay towards your credit balance Pre Paid Metering Life is complicated enough, your electric bill shouldn’t be. Understanding Your Bill Help is available for members struggling to pay their energy bills Bill Pay Assistance Out and about and need to pay your NHEC bill? Payment Locations Small change can make a big impact in your community. Round Up for Community Pay your bill, monitor usage, get important notifications or report an outage with SmartHub. CREATE OR MANAGE SMART HUB ACCOUNT i Service Requests We know you are busy and sometimes you just need to check things off your list on your own schedule. Now you can with our service request forms. Moving in and need service? Let us help make this easy for you. Start New Service Moving? Sorry to see you go. Let us help make this easy for you. Stop Or Transfer Service Concerned about a tree and its potential to impact on your power? Request Tree Trimming Help light the way, let us know if there is a street light out. Street Light Repair Your guide to service, questions and more. NHEC Electric Service Handbook Rates & Member Choice NHEC must follow certain rules and regulations designed to protect consumers. Knowing your rights as a consumer will not only ensure that you are protected, it will also enable you to get all the benefits available to you in a competitive electric market. NHEC supports your choice to have a competitive supplier. Choose My Energy Supplier Learn more about, rates, fees and tariffs. Rates & Tariffs The fine print made easy. Terms & Conditions Energy Usage SmartHub provides access to daily consumption and other helpful tools 24 hours a day, 7 days a week. It’s free and will help you better understand how and when you are using electricity, before you receive your bill. By knowing how much you are using on a daily basis, you can make decisions on ways to reduce your consumption and, ultimately, your bill. Track your usage and take the guesswork out of your bill with SmartHub. View Usage Download and track your consumption, find ways to reduce and save. Monitor With Green Button High usage alerts help you control your costs. Set High Usage Alerts What is causing my bill to be so high? Troubleshooting a high bill