Contact Us We want to hear from you. Whether you have ideas, need an answer, or would like to learn more about our programs, we’re here. Outages (800) 343-6432 When you call in to report your outage, please have your 10 digit account number available. You can also report outages through SmartHub For downed wires, please call your local emergency responder. Billing Questions (800) 698-2007 Our Member Solutions team is here to answer questions you may have regarding your bill. For billing questions, please email us at solutions@nhec.com. Energy Efficiency Programs (800) 698-2007 Looking for energy efficiency programs for your home or business? Our team is ready to guide you through the process and answer your questions. Commercial Account Support (603) 536-8855 NH Electric recognizes that our commercial members are vital to the communities that we serve. Own a business and need assistance to expand, reduce operating costs or other questions/support? Contact Chelsea Smith for answers or assistance and find out how your Co-op can help your business thrive at smithc@nhec.com NH Broadband (866) 431-1928 Customer Service (Mon-Fri 8am-5pm, EST) (866) 431-7617 Technical Support (24 hours) For broadband customer support, email us at info@nhbroadband.com For broadband technical support, email us at support@nhbroadband.com | Media Inquiries Colin Manning, Director of Communications: manningc@nhec.comSeth Wheeler, Senior Communications Specialist: wheelers@nhec.com Mailing Addresses For Payments: NH Electric Co-op P.O. Box 9612 Manchester, NH 03108-9612 Other Correspondence: NH Electric Co-op 579 Tenney Mountain Highway Plymouth, NH 03264 l Comments/Questions Your feedback is important to us. Please feel free to leave a comment.