NHEC Holding Rates Steady for Summer Period by NHEC | May 12, 2020 | Rates, UncategorizedPLYMOUTH, NH – New Hampshire Electric Cooperative (NHEC) has announced that it will hold its Co-op Power rate steady at the current level for the summer period (May 2020 – November 2020). The Co-op Power rate reflects the cost NHEC pays to purchase electricity from the regional market on behalf of its members. The price NHEC pays for this power is directly passed along to its members who do not buy their electricity from a competitive supplier. Market prices have been low, so NHEC members will continue to benefit from lower regional electricity costs. The current Co-op Power rate is 18% lower than last year’s summer period. “With all the uncertainty and economic upheaval caused by the COVID-19 pandemic, we are pleased to be able to continue to provide low rates for our members,” said NHEC President/CEO Steve Camerino. For members who purchase their power from NHEC, the Co-op Power rate will remain at 6.6¢ per kilowatt-hour (kWh). The total billing rate for the summer period is 14¢ per kWh. For the typical residential member using 500 kWh per month, the total monthly bill is $99.47. By comparison, last summer’s total monthly bill for a 500 kWh residential member was $104.55. NHEC’s complete schedule of rates and fees is available here.
Capital Credits to be listed on April/May bills by NHEC | Apr 15, 2020 | UncategorizedNew Hampshire Electric Cooperative will be allocating positive operating margins to each of its members’ accounts based on their individual usage. As a result, a line item pertaining to “capital credits” will appear on the bottom of your April and/or May bills (see message below). It will indicate the amount that is being set aside in your capital account. Please note that this is an equity account, not a cash account. It represents your ownership interest, or equity, in the Cooperative. YOUR CAPITAL CREDIT ALLOCATION FOR 2019 IS $0.00. THIS AMOUNT WILL BE APPLIED TO YOUR PATRONAGE CAPITAL ACCOUNT.
NHEC Members Encouraged to Vote Electronically in 2020 BOD Election by NHEC | Mar 26, 2020 | UncategorizedWith heightened concerns over the spread of the coronavirus pandemic, NHEC is strongly encouraging its members to cast their vote online in the upcoming NHEC Board of Directors Election. Members with email addresses on file with NHEC are receiving an email today with easy instructions for opting out of receiving a paper ballot and voting online. Online voting is safe, easy and secure. We hope members will take advantage of this option when the election opens in May. All members who do not opt out will receive a paper ballot in the mail with instructions for submitting their ballot online. As always, members can also vote by paper ballot and return it to NHEC in the enclosed postage-paid envelope. Click here to learn more about the Director Election process.
Covid-19 update: NHEC temporarily suspends non-essential work and appointments until April 1st by NHEC | Mar 23, 2020 | Covid, UncategorizedThe Governor of New Hampshire has declared a state of emergency and governments, schools, businesses and citizens are all taking action to limit interaction and spread of the coronavirus. New Hampshire Electric Co-op is temporarily suspending any non-essential work and appointments that require a technician to enter a home or come in close, physical contact with other individuals. This includes but is not limited to our Home Performance with ENERGY STAR, Home Energy Assistance, and Small Business programs. This suspension began on Thursday, March 19, and will last through at least Monday, April 1st. If you have any questions you can contact our Member Solutions team at 1.800.698.2007, or email us at solutions@nhec.com. We thank you for your patience and understanding during this time.
NHEC Response to COVID-19 Pandemic by NHEC | Mar 16, 2020 | Covid, UncategorizedPLYMOUTH, NH (March 16, 2020) – In response to the COVID-19 pandemic, New Hampshire Electric Cooperative (NHEC) is taking the steps necessary to ensure it can continue providing safe and reliable electricity service to its members throughout the crisis. This includes making necessary changes to our operations to limit the potential spread of the virus, while we continue to provide uninterrupted service to our members. NHEC continues to coordinate its COVID-19 response efforts with New Hampshire state officials, and we are closely monitoring this fluid situation. NHEC’s mission is to provide our members the ability to access affordable, reliable electric service options that support and simplify their lives. To do this we need to protect the health and welfare of our employees, members, and the communities we serve. NHEC recognizes that the COVID-19 pandemic is likely to have a significant impact on our economy and cause stress and financial challenges for many of our members. To assist our members who are struggling financially due to this pandemic, NHEC is suspending late payment charges and service disconnections for nonpayment. Members who are having difficulty paying their bills are encouraged to contact NHEC through our website, www.nhec.com, or by calling (800) 698-2007, to learn about bill assistance programs, special payment arrangements, and community support services that are available. “We appreciate our members’ understanding and patience, as NHEC responds to this public health crisis, while continuing to provide our communities with the electricity they need,” said Steve Camerino, president and CEO of NHEC. “We encourage all our members to follow public health officials’ guidance on what they can do to protect themselves and their community.”
Scam Calls Offering to Join NHEC Reported by NHEC | Feb 27, 2020 | UncategorizedTO OUR NON-NHEC MEMBER FRIENDS: we’re receiving numerous requests to join the Cooperative today, no doubt as a result of yesterday’s news that we’re dropping our power supply rate by 26%! It seems would-be scammers are calling with offers to switch non-members to NHEC. While it’s flattering, it’s also not possible to switch to a different utility and you should ignore these offers. We are not making outbound calls offering to switch anyone to NHEC! In order to be served by NHEC, you must reside within our service territory. If you are served by another utility (Eversource, Unitil, Liberty or municipal utility), you cannot switch to NHEC unless you move into our service territory. If you are called with this or a similar offer, JUST HANG UP!