NHEC Call Center Closed October 9 from 12-2 p.m.

by | Oct 6, 2023 | Uncategorized

The NHEC Member Solutions Call Center will be closed for staff training from 12-2 p.m. on Monday, October 9. This does not impact our Control Center, which remains open 24/7/365. Outages can always be reported by calling 1-800-343-6432. Thank you!

EMERGENCY OUTAGE: 9-27-23, 5:30 PM; LISBON AREA

by | Sep 27, 2023 | Outage, Uncategorized

EMERGENCY OUTAGE ALERT: 5:30 P.M.
DURATION: 30 MINUTES
WHERE: LANDAFF, EASTON, LISBON, BENTON, LITTLETON, SUGAR HILL

Transmission provider Eversource will make emergency repairs at 5:30 tonight to a high voltage transmission line that powers the NHEC substation in Lisbon. It will cause a power outage of approximately 30 minutes for 782 NHEC members in the towns listed above. We apologize for this inconvenience but repairs now will prevent a longer outage later. Thank you.

NHEC Ready for Hurricane Lee

NHEC Ready for Hurricane Lee

by | Sep 15, 2023 | Outage, Uncategorized

New Hampshire Electric Cooperative (NHEC) has positioned equipment and line crews in areas of concern as we await the effects of Hurricane Lee. Additional contract line and tree crews have been secured in the event of significant outages.

Lee has a wide wind field that is forecast to bring gusty winds and rain to the state. Winds will be highest at the immediate coast, however interior areas may see winds gusts of 40-50 mph on Saturday. With the ground already saturated by recent rains, there is the potential for trees to come down more easily on power lines, causing outages.

AREAS OF CONCERN

  • Southeastern NH (Raymond & surrounding towns)
  • Lakes Region (Moultonborough, Tuftonboro, Alton)
  • Washington Valley (Conway, North Conway)

TIMING

  • Overnight Friday (9/15) into Saturday (9/16)

We encourage you to take simple steps today to prepare for a power outage:

  • Stock up on water, batteries, locate flashlights and other safe sources of lighting.
  • Charge cell phones and other mobile devices. Save battery life by turning power settings to low and turning off data. Charge devices as needed from your car.
  • NEVER use generators, camp stoves, charcoal heat indoors.
  • Keep NHEC’s outage reporting contacts handy: (800) 343-6432; or report via the SmartHub app.

MORE HERE: Preparing for a Power Outage

 

RESOURCES & OUTAGE UPDATE INFORMATION

We will be working as quickly and safely as possible to minimize the impact of this storm on our members. Thank you in advance for your patience and support!