Service Requests

Need something? We’re here to help.

Service Requests

As members, your needs may change relating to your electric service or property impacted by trees and foliage. Service starts, it stops or gets transferred. Trees damage power lines. Streetlights go out. We’re here to help.
Start/Stop Services
Most service is established within 3 to 5 business days. 

Most services can be disconnected within 3 to 5 business days. You are responsible for ensuring that the property is winterized. NHEC is not responsible for any damage resulting from the power being disconnected.
Transfer Services
If you are an existing member and are moving from your current location to a new location that is also served by NHEC, we will need to set up a disconnection of service for your current account and then either reconnect or transfer electric service for the new location into your name.
Services
  • Service Location Information

  • MM slash DD slash YYYY
Tree Trimming
Please fill out the form below completely and someone will get back to you as soon as possible (typically within two business days). NOTE: Please do not use this form in a tree emergency situation. If a tree is on a power line, please call: 1-800-343-6432
Street Light Repair
If you would like to report a light that illuminates public property and is malfunctioning, please submit the form below or call: 1-800-698-2007
Service Requests
  • Please Provide Contact Information

    It will be useful if we have difficulties locating the out light.

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